Shipping policy

Payment & Shipping Times

We accept most credit card/debit cards. Most orders are shipped from Mainland UK on the same day if received before 1 pm and we have the item in stock. If the item you have ordered is out of stock we will contact you.

We do not ship on Saturday, Sunday or Local/Public Holidays.

Customers must allow 10 working days for delivery before we will reship or refund orders.

Any returns should be sent to the following address. Please include a note with your order number, name and address etc with your returned items.

Flat 3, 58c Vicarage Road, Watford, WD18 0GN

Back Orders

In the unlikely event that any items in your order are unavailable for immediate shipment the item(s) will be shipped immediately once back in stock with no additional shipping charges.

Returns

Refunds and Reshipments

If you have ordered items from us that you no longer need, want or unhappy with please contact us to arrange your refund and returning the item.

We accept non faulty items back from our customers within 30 days of delivery however the items must be in a condition that would be suitable for the item to be resold. The item should not be personalised and be in their original packaging.

Any items that you return due to being faulty will be refunded in full including the delivery charge. The refund will be issued once we have inspected the item/s, you will be notified via email of when you should expect the refund. Customers must allow 14 working days before we refund your order or ship a replacement for the faulty item. We aim to complete all refund processes within 14 working days.

Any orders returned after 30 days are not entitled to any refund.

For refunds you must return your order to the address below.

Flat 3, 58c Vicarage Road, Watford, WD18 0GN

Payment Options

We accept the following credit cards: Visa, MasterCard, Maestro cards and Visa debit cards

Online orders can be paid by debit/credit card.

UK Shipping

Order Confirmations

You'll receive an email confirming receipt of your order to the email address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.

All items shipped within the UK will be sent using Royal Mail standard delivery.